Managed Dedicated Servers > Our Data Centres
Details of Our Data Centers:
OC3 connectivity with multiple T3 / T1 backup.
24/7 on-site network monitoring
3 GBPs of Bandwidth - Speeds several times greater than OC-48 from UUNet, DIGEX, CRL Net and BBN Planet
Class A facility - Generation 5 Network Operations Centre
Direct fiber optic connections
Redundant Backbones for 100% uptime
Cisco 12000 and Juniper M20 routers using BGP4 protocol 100Mbps Switches
Gigabit Ethernet Internal Backbone
APC UPS power back-up, diesel back-up generator
Other companies in datacenter - Akamai, Global knowledge, KPMG.
We already host parts of TerraLycos and Microsoft XPERTZONE.
Hardware
We use only brand name, high quality components, Copper (not aluminum) CPU Heat sinks, Certified Memory. This ensures a high level of reliability on the server hardware. Connected to 10/100 Ethernet ports.
Uptime
We virtually have a near 100% up time record. We don"t have any complex legal SLAs; our business is built on the years of reputation of high level of customer satisfaction from our existing customers. Today, nearly 50% of our new business comes from referrals by our existing customers. We understand the need of 100% uptime for our customer-base and we know that our customers will take their business elsewhere if we do not meet their up-time requirements.
Support
We provide 24-hour email support, and 24-hour phone support from India.
- Server Installation and Software errors are the customer’s responsibility and will be charged at $85/hour or as estimated by us.
- Backup space can be provided on our backup server for storing backups
- No Control panel access be given for unmanaged servers
- Unlimited server reboots 24x7
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